In using this website you are deemed to have read and agreed to the following terms and conditions:
Exclusions and Limitations
The information on this website is provided on an “as is” basis. To the fullest extent permitted by law, this Company:
- excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
- excludes all liability for damages arising our of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profit was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
Major Credit/Debit Cards are acceptable methods of payment. All goods remain the property of the Company until paid for in full. We reserve the right to seek recovery of any monies remaining unpaid thirty days from the date of invoice via collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed SGD10,000. In such circumstances, you shall be liable for any and all additional administrative and /or court costs.
Delivery shall be within Singapore only, and the following fee table shall apply:
- Small item: S$5.00*
- Medium item: S$8.00*
- Large item: S$30.00
*Day (9am to 6pm) delivery fee will be waived for each order totalling more than S$100 ( Singapore Only ).
Customers will be allowed to select delivery time slots, after which our processing team will revert with the nearest available date of delivery. If customer fails to receive the goods on the specified date/time, he/she has the option to do a self-collection at our warehouse or pay a re-delivery fee as per the fee table above.
For delivery outside Singapore, we will liaise to provide the best option for our overseas customers.
Attention International Buyers:
Due to the delicacy nature of certain products, For example “ light bulbs, Glass magnifier “ , which are particularly fragile , we do not recommend to ship internationally. However, buyers are always welcome to make the purchase at your own risk.
We always repack with additional padding and cushioning materials and inspect our pieces to make sure they are in perfect condition before they leave our premise, but in the case of any damage during shipment, we will not be responsible for it.
If you have any other questions or concerns, please feel free to contact us any time.
FAQ – Delivery
Customers can choose to do a self-collection at our Serangoon Gardens branch or pay the S$8 for re-delivery.
Address of our Serangoon Gardens branch can be found here.
Unless otherwise stated, the services featured on this website are only available within Singapore, or in relation to postings from Singapore. All advertising is intended solely for the Singapore market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, however caused.
Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website.
We have several different email addresses for different queries. These, and other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers.
Our head office is located at 1 Claymore Drive. #02-18. Orchard Towers. Singapore 229594.
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
The laws of Singapore govern these terms and conditions. By accessing this website and/or buying our products you consent to these terms and conditions and to the exclusive jurisdiction of the Singapore courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terns and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.
Notification of Changes
We reserve the right to amend, vary and change these terms and conditions at our discretion without any notice to you. Each time you use the Zener DIY , you should visit and review the then current Terms and Conditions of Usage and Return & Exchange Policy, that apply to your transactions and use of this site.
These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a transaction indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein.